How’s the road?
Is the water running at Tub Springs?
Are you seeing any morels?
Are you offering any specials on cabins?
We have spent a lot of time on the phone over the past 25 years. Often the conversations start with “I have a weird question.” But no question is really weird (well, maybe a few) and those calls are an important part of our relationship with guests and neighbors. Throwbacks as we are, we consider Green Spring Inn to be as much a community as it is a business.
Still, as Bobby Zimmerman insists on reminding us, the times they are a-changin’. He’s right, dang it. Starting June 1, you will hear unfamiliar voices on the phone when you call our reservation number. Allow me to introduce our new partners: Daniel, Jacob and Haley.
The good news is that these folks are local, just like us. They are part of BookStayHop, which is taking over our reservation service this month.
Here’s the back story. Three or four years ago, Daniel Perry bought a cabin at Hyatt Lake. Daniel is a longtime Ashland resident who got his start in hospitality as a factotum (i.e. guy who does everything) at McCall House. He quickly discovered that his Hyatt Lake getaway was languishing on the vacation rental market. He listed it on VRBO and Airbnb but was not impressed by the results. Asking around, he discovered that his Hyatt Lake neighbors were stuck in the same slow boat. Plus they were tired of doing their own housekeeping when guests did show up.
Daniel thought he could do better by managing his own reservations. By golly, he was right. Essentially he created a service that connected vacation property owners with multinational corporate booking services (referred to as Online Travel Agencies or OTAs) like Airbnb, Expedia and the like. He provided housekeeping service for most of his clients, negotiated favorable terms with travel giants and generated a steady stream of guests. Most importantly, Daniel put a human face on the whole process of picking out and renting getaway digs at the beach, in some cute town or in the mountains. Three years later, he was handling reservations for dozens of vacation rentals around Southern Oregon. As of June 1, his partners include Green Springs Inn.
If you are attached to McGuires and our Marsh, we will still be around — mainly keeping our rooms and cabins up to date. (Marsh is focused on other matters, like legislation.) Now that we have time, perhaps we will add more features. But if you call our reservation number, you will get Daniel and his team.
Don’t hesitate to put them to the test: “What’s going with the water at Tub Springs?”