Elusive Triad: Integrity, Competency and Caring

Clearly, we all have expectations (or at least a desire) of integrity, competency and caring with every encounter especially in healthcare. However, after a text-distracted driver crossed the double yellow line and hit my mom in a head-on collision, the desire became an immediate need. After the initial stay in the ICU, where they truly saved her life, she was released back into the real world after several weeks. Although, triage care is fabulous for saving lives, the same method often translates poorly to quality of life care with medication as the primary tool.

My desire was simply to find quality healthcare professionals to continue her recovery in her hometown from afar. It became apparent, sifting through the noise of advertisements and false promises to find genuine professionals was harder than I thought it would, or rather should be. Some seemed to lack either skill or passion while others had perhaps many years with little expertise. It was unfortunate to encounter some individuals that seemed to be in the healthcare field for personal gain. It was a bit disheartening that my own mother had to go through this struggle to find quality competent care. Sure, there are Google and Yelp reviews that have tried to stem the search for qualified doctors, however, I knew the extent of the head and neck trauma and the symptomatic future that lay ahead if uncorrected. She needed exceptional professionals that were at the top of their craft. Always striving, always learning to be able to deliver exceptional care when the next case is a little more difficult or not typical, they are ready. As I embark on my 11th year of practice, my core values of treating people the way I would like my family to be treated holds true to this day.

So, what was I looking for in a practitioner for my own mom?

  • Integrity- They are a trustworthy practitioner that take cases that they feel are best suited for their office and know when to refer out for best results.
  • Competency- Knowledge and skill coming to together.
  • Caring- Genuinely care and wanting the best for the patient.

If these values resonate with you and you have been experiencing any head and neck problems sustained by trauma or other causes, please give our office a call for a complimentary consultation to see if we may be able to help.

Northwest Life Chiropractic
(541) 500-8838